FAQ's
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Welcome to Aarwaa’s FAQ page! Here you’ll find answers to some of the most common questions about our products, shipping, returns, and more.
Frequently Asked Questions
1. What materials are used in Aarwaa's jewelry?
Our jewelry is crafted from high-quality stainless steel and artificial stones. We ensure that all materials are skin-friendly and durable, providing a non-fading finish.
Our jewelry is crafted from high-quality stainless steel and artificial stones. We ensure that all materials are skin-friendly and durable, providing a non-fading finish.
2. How can I place an order?
You can place an order by browsing our collection on aarwaa.com and adding your chosen items to the cart. Proceed to checkout and follow the instructions to complete your purchase.
You can place an order by browsing our collection on aarwaa.com and adding your chosen items to the cart. Proceed to checkout and follow the instructions to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
4. How does Aarwaa's shipping work?
We offer free standard shipping across India. Orders are processed within 1-2 business days and typically delivered within 5-7 business days for standard shipping. Express shipping options are available at an additional cost.
We offer free standard shipping across India. Orders are processed within 1-2 business days and typically delivered within 5-7 business days for standard shipping. Express shipping options are available at an additional cost.
5. What is Aarwaa's return policy?
We offer a 5-day return policy. If you are not satisfied with your purchase, you can request a return within 5 days of receiving your order. Please ensure the item is unused and in its original packaging. For more details, visit our Return Policy page.
We offer a 5-day return policy. If you are not satisfied with your purchase, you can request a return within 5 days of receiving your order. Please ensure the item is unused and in its original packaging. For more details, visit our Return Policy page.
6. How do I track my order?
Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
7. How can I contact Aarwaa's customer service?
You can reach our customer service team via phone at 9149301129 or email us at care@aarwaa.com. We are available from Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 4:00 PM.
You can reach our customer service team via phone at 9149301129 or email us at care@aarwaa.com. We are available from Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 4:00 PM.
8. Does Aarwaa offer international shipping?
Currently, we only ship within India. We are working on expanding our shipping options to serve international customers in the future.
Currently, we only ship within India. We are working on expanding our shipping options to serve international customers in the future.
9. Are there any care instructions for Aarwaa's jewelry?
To maintain the quality and shine of your jewelry, we recommend avoiding exposure to water, perfume, and harsh chemicals. Store your jewelry in a dry, cool place when not in use.
To maintain the quality and shine of your jewelry, we recommend avoiding exposure to water, perfume, and harsh chemicals. Store your jewelry in a dry, cool place when not in use.
10. How can I stay updated on Aarwaa's latest collections and offers?
Follow us on our social media channels and subscribe to our newsletter for the latest updates on new collections, special offers, and more.
Follow us on our social media channels and subscribe to our newsletter for the latest updates on new collections, special offers, and more.
11. How long will it take to receive my refund?
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a certain number of days.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and applied to your original method of payment within a certain number of days.
12. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible at care@aarwaa.com or 9149301129. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.
If you need to change or cancel your order, please contact us as soon as possible at care@aarwaa.com or 9149301129. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.